Roots & Rouge is dedicated to providing a luxurious experience for each guest through exceptional service and technical excellence. We take pride in creating an inviting yet professional atmosphere and value our commendatory work environment and fun culture.

Our team is enthusiastic and passionate about education and we strongly believe in maintaining the integrity of our guest's hair and taking the necessary steps to make it look and feel its best.

Every employee and stylist in the salon is required to have basic knowledge and understanding on all of our products and services. We strive to set a higher standard for our industry as we work to educate our guest's and provide them with the tools to easily duplicate and maintain their look and style at home.

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We are looking for:

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• Outgoing, highly organized and people-friendly individuals who thrive in lively and professional work environment.

• Ambitious, honest and steadfast individuals who are committed and have a passion to create serenity and synergy in a fast-paced environment.

• Energetic, goal-oriented and self-motivated individuals who are willing to work hard to get ahead in their career and have a desire to learn.

• Excellent organizational skills for strategic planning and commitment to follow-through with salon guests.

• Open-minded and positive personalities who are eager to work in a team-based atmosphere and are motivated to deliver an exceptional guest experience.

• An adaptable attitude towards wearing many hats and remaining open to new challenges are essential.

• We are looking for a person interested in the beauty industry and the right candidate who will contribute to fostering these ideologies along with our team.

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What we offer:

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• Progressive pay structure and unlimited growth and earning potential.

• An opportunity to work with talented stylists in an energetic and supportive salon environment.

• Career path to achieve a greater income and support through mentorship.

• PTO and vacation as per company policy.

• Ongoing in-salon education and assistance with additional retail and service goals.

• Opportunities to attend exclusive functions, fashion shows and events.

• Continuous education and educational tools from educators and our portfolio of distinguished brands.

• An inspiring, unpretentious and evolving workplace.

• Annual team retreat and other company functions.

• Guidance from a Company that believes in investing and coaching individuals to find a balance and excel in both their life and career.

• Warm family and drama-free environment.

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You spend most of your time at work. . . make sure it's somewhere you enjoy being, surrounded by a positive and supportive team.

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What we require:

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• Ability to manage the Company's schedule as well as booking, confirming and rescheduling appointments.

• Proper handling of incoming and outgoing calls with a high level of professionalism.

• Ability to drive and close service and retail sales.

• Delivery of a great guest experience by portraying a professional image and providing exceptional service.

• Properly manage tracking and input of client records into the company's software.

• Preparation and filing of client charts, contracts, promotions, consultation forms, after care handouts, intake forms and other forms as needed.

• Cross-train and learn all administrative functions to become familiar and assist the team and office, as needed.

• Follow-through ability and strong organizational skills.

• Proficiency in working with POS software and office software.

• Conflict resolution skills to resolve issues such as scheduling conflicts, product returns, customer complaints and general salon maintenance.

• Aide in cleanliness of the salon as well as track, place and stock inventory orders.

• Assist with promotional events and building our brand.

• Help coordinate and schedule classes, events and the company's monthly calendar.

• Help manage and promote our social media platforms.

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Qualifications:

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• Strong communication and listening skills.

• Excellent customer service skills and ability to work professionally with the public.

• Great computer and phone skills.

• Well organized, detail-oriented and has the ability to multi-task with ease.

• Takes initiative and discretely demonstrates problem solving skills.

• Team players should be ready and willing to step up to the plate to make sure there is always enough support at the salon to maintain our customer-oriented experience and ensure the transition from check-in, service and check-out runs smoothly.

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At Roots & Rouge we know that our team is a reflection of who we are as a Company. If you are interested in applying for a position as a salon coordinator, front desk staff or salon manager, please send us a resume or visit us in person.

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Benefits:

• 401(k)

• Employee discount on products and service

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